‘We hand make to order every item with the same care and attention to details, in our UK studio. We want you to be happy with your product and are happy to replace or refund* should there be a problem with your product’


We hope you will be delighted with your purchase, but should you wish to return any items then please inform us via email returns@narivaboutique.com and return the items within 7 days of receipt of goods. Please return items using a traceable or insured method such as recorded delivery. Goods must be returned at your own cost, complete with packaging and any tags or stickers attached. Goods must be returned in their original condition as they were posted. You will receive a refund confirmation via email for returned items. Refunds will be processed within 10 days of receipt at Nariva Boutique. We offer refunds, exchanges or credit but regret we are unable to refund postage charges for the dispatch or return of items. We reserve the right to refuse refunds, exchanges or credit on any items believed, to have been used or damaged since dispatch from Nariva Boutique.


In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profit arising out of, or in connection with, the use of this website. You agree fully to indemnify us, our directors, employees, suppliers or other representatives from and against all liabilities against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website. We may terminate your use of the website immediately if we consider that you have breached these terms and conditions. Every effort is made to keep the website up and running smoothly. However, “Nariva Boutique” take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

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